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The Customer
Strategy House

New name, new opportunities, same focus on bringing you closer to the people you serve.
We're becoming part of ICF Next in 2019.

Visit ICF Next

We challenge the way brands approach loyalty to unlock the full potential of their customers.

Our Clients

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We are a team of fresh thinkers and customer strategists building exceptional brand loyalty.

Who We Are

Neil Tierney

Founding Partner

Ro Monnington

Founding Partner

Terry hunt

Founding Partner

We transform businesses, deliver brand love and increase incremental revenue across retail, media, mobile, finance, energy and health.

Get In Touch

Andrew Kelly

New Business & Media

Interested in learning more?

Give us a shout. We'd like to hear from you.

or Call us on +447383508770